The core management team of Investor Impact, Inc. comprises Rika Sumi, President and Representative Director; Thomas R. Zengage, Chairman, CEO, and Representative Director; C. Tait Ratcliffe, Director and Counselor. The principal shareholders of the new company are composed of its Representative Directors and an employee shareholder association.

Thomas R. ZengageChairman, CEO and Representative Director
Thomas R. Zengage earned his B.A. from Columbia College at Columbia University in the City of New York, where he studied Chinese. After graduate studies in Japanese at the University of Washington in Seattle, he earned his MBA there as well. Fluent in Japanese, Zengage has had an extensive career in investor relations, web and social media communications, complex situations communications, issues management, governance consulting, and strategy consulting in Japan, working both on behalf of leading Japanese and non-Japanese corporations and other organizations. He was previously CEO and principal shareholder of IBI, Inc., Japan’s pioneering PR and IR firm. He sold IBI to LSE-traded WPP plc, and became CEO of WPP’s Ogilvy Public Relations Worldwide (Japan), Inc. Zengage later served as CEO of the Japan subsidiary of Edelman Public Relations, the world’s largest independent PR agency. He established consultancy Pacific Communicators, Inc. in Tokyo to specialize in high-level strategic communications and issues management. Zengage founded Investor Impact, Inc. to offer the latest IR and integrated corporate communications strategies and tools to strengthen relationships between Japanese issuers and global stakeholders, thereby boosting Return on IR (ROIR). Zengage is a member of the Japan Investor Relations Association, the Foreign Correspondents’ Club of Japan, and other professional associations as well. Writing in Japanese, he is the author of the book Sore Demo Yen no Seiki (Tokyo: Kodansha), which contains an analysis of the long-term factors driving Japan’s economy. He currently serves as an independent director of a leading Japanese company listed on the Tokyo Stock Exchange.
Rika SumiPresident and Representative Director
After graduating from Japan’s Senshu University, Rika Sumi began her career in the finance division of a well-known Japanese entertainment company. Sumi next joined a Tokyo investor relations consulting firm and subsequently entered a U.S. financial consulting firm. Sumi is an expert in consulting on IR strategy development, beneficial ownership surveys, corporate awareness and reputation surveys, investor announcements and meetings, investor visit and analyst coverage promotion, proxy voting, IR program Key Performance Indicator tracking, and other support. As client-side IR experience, Sumi served as an Investor Relations Officer (IRO) in charge of a mobile telecommunications systems company’s 2001 Initial Public Offering (IPO) on the Tokyo Stock Exchange’s Mothers Section. In November 2004, Sumi founded IR consulting firm Theoria Co., Ltd., and in December 2012, she became a founding Representative Director and Vice President of Investor Impact, Inc. While working as a professional IR consultant, Sumi completed her M.A. in commerce from Senshu University. Currently matriculated in that university’s Ph.D. program, her research topics involve corporate governance, corporate IR strategy, and measurement of IR program effectiveness. Her professional affiliations include memberships in the Japan Investor Relations Association, the Japan Academic Society of Investor Relations, and the Association of Behavioral Economics and Finance.
C. Tait RatcliffeDirector and Counselor
C. Tait Ratcliffe began his business career at The Boston Consulting Group in Tokyo. He thereafter became the virtual pioneer of modern investor relations (IR) and public relations (PR) in Japan, having founded IBI, Inc., Japan’s first IR consultancy, and served as its President over the years. IBI, in fact, spearheaded the development of IR and PR consultancy in Japan, advising companies on the full suite of disclosure reports, information meeting messaging, complex situations communications, digital IR, and more. IBI grew to over 125 professionals in Japan and the US, providing IR services to more than 200 Japanese companies and consulting services to leading non-Japanese companies. In 2003, IBI was acquired by WPP plc and operated as part of WPP’s Ogilvy Public Relations Worldwide (Japan), Inc., where Ratcliffe became Senior IR Counselor. In December 2012, the management of the IR team at Ogilvy Public Relations Worldwide (Japan), Inc. split off its IR services into a new company, Investor Impact, Inc. Ratcliffe obtained his A.B. with honors from Harvard College, studied the Japanese language at the East-West Center and Keio University, was a Fulbright Scholar, and earned his Ph.D. in economics at the University of California at Berkeley. Ratcliffe’s long-standing professional memberships and advisory positions span the Japan Investor Relations Association, the Senior Roundtable of the National Investor Relations Institute, the Japanese Economic Association, the Tokyo Club, and the Yomiuri International Economic Society, where he is a Councilor.